General terms and conditions
Our flexibility service contracts are governed by two sets of General Terms and Conditions, depending on point of delivery: TTF or Flange. To be eligible for our services, clients need to sign a Declaration of Acceptance stating they agree to either our General Terms and Conditions Flexibility Services TTF (including exhibits) or to the General Terms and Conditions Flexibility Services Flange (including exhibits).
TTF
We have updated our General Terms and Conditions for the TTF, which will be applied to contracts starting in Storage Year 2025. The contractual documents that pertain our services for the TTF are arranged in the downloadable set of documents below. Customers that have a contract to which the General Terms and Conditions Flexibility Services TTF 2023 (including exhibits) apply, can find these documents here.
- Download General Terms and Conditions Flexibility Services TTF 2025 pdf 1.1 MB
- Download Exhibit A Operating Manual TTF 2025 pdf 700 kB
- Download Exhibit B Credit Control Protocol TTF 2025 pdf 579 kB
- Download Exhibit C Interruptible Only Service TTF 2025 pdf 429 kB
- Download Declaration of Acceptance TTF 2025 pdf 334 kB
- Download Flexibility Services Contract TTF 2025 pdf 142 kB
- Download Flexibility Services Long-Term Contract TTF 2025 pdf 144 kB
Flange
We have updated our General Terms and Conditions for the Flange, which will be applied to contracts starting in Storage Year 2025. The contractual documents that pertain our services for the Flange are arranged in the downloadable set of documents below. Customers that have a contract to which the General Terms and Conditions Flexibility Services Flange 2015 (including exhibits) apply, can find these documents here.
- Download General Terms and Conditions Flexibility Services Flange 2025 pdf 357 kB
- Download Exhibit A Operating Manual Flange 2025 pdf 267 kB
- Download Exhibit B Credit Control Protocol Flange 2025 pdf 143 kB
- Download Declaration of Acceptance Flange 2025 pdf 378 kB
- Download Flexibility Services Contract Flange 2025 pdf 149 kB