General terms and conditions

Our flexibility service contracts are governed by two sets of General Terms and Conditions, depending on point of delivery: Flange or the TTF. To be eligible for our services, clients need to sign a Declaration of Acceptance stating they agree to either our General Terms and Conditions Flexibility Services Flange (including exhibits) or to the General Terms and Conditions Flexibility Services TTF (including exhibits). More details about the booking procedure is described on the Become a Customer page. 



After agreeing to the General Terms and Conditions TTF (including the exhibits), you can contract our flexibility services by completing and signing the Flexibility Services Contract TTF.

pdf Download

After agreeing to the General Terms and Conditions (including the exhibits), you can contract our flexibility services by completing and signing the Flexibility Services Contract.

pdf Download

The booking procedure is described in full detail in the Exhibit Booking Procedure.

pdf Download

The booking procedure is described in full detail in the Exhibit Booking Procedure.

pdf Download